Walked in- test drove a Ford explorer XLT --- I delt with salesman Jeff Klemp- He definitely did his best to get me a great deal !! It was fast/ smooth !! Each of the EMPLOYEE'S that walked by said hi as did other car salesman! I got the sense It was a happy family atmosphere while was being taking care of with all the other people to finish my paper work with. Ps Home town business treating there hometown customers as a # 1 customer - I'm sure this is why I am a repeating customer with ALL MY VEHICLE NEEDS 😀 I'LL WILL BE BACK GREAT CREW !!

I would highly recommend www.4browns.com, Brown’s Family of Dealerships for all your vehicle needs. They have a knowledgeable helpful staff that make the purchasing process efficient. We purchased a new Tahoe from the Guttenberg Team. They were outstanding. A shout out to Scott, Shawn, Forest, and Grant. Scott in Sales communicated often, Grant in Financing assisted us with the utmost confidential professionalism and helped us obtain the best financing rate. It’s apparent the team at Brown’s take pride in delighting their customers. Thank you for the ultimate purchasing experience.

I had a great experience from beginning to end. A friendly atmosphere and very knowledgeable. Thank you Scott Ziegler & Grant Hooker for all your help.

I called to get my oil changed and you guys got me in the next day!!!! Thanks for the great service! Checked all my fluids topped off the ones that needed it (washer fluid especially) The add washer fluid light was on I kept on forgetting to get some! And you guys topped it off

I came in for an oil change. The staff was friendly and timely. In and out quick with a free courtesy car wash. I would recommend them to everyone.

I don't' have a hundred miles on it yet but had some minor issues that were taken care of in as timely a manor as possible so much appreciated

I had my car serviced a couple of weeks ago & was told I needed a part replaced for my L front axle. I had them order part on Tuesday & they serviced it by Wenesday. Wow!

This was a new experience in a new city. The staff was very efficient and I plan to go back for any other further car service needs.

Arranged an appointment with Ron a day prior to arrival in Iowa. Arrived at the appointment on time. The Vehicle was brought in immediately, We waited in the customer lounge. Ron informed me that there was a problem with one tire valve stem. The part was 0rdered but would not arrive until the next morning. Arrangements were made for us to remain on the property that night. Saved us having to find overnight parking. We are full time RV.

When the service was taking longer than expected I was offered a loaner car to take home. That's going a little extra. I declined as I was reading a book while waiting.

My husband and I use Brown's for service on both of our vehicles. I drop my car off in the mornings, they give me a ride to work and bring my car back to work when they are done. I am always treated respectfully, and have never had an issue with any of our service.

Had my oil changed. Enjoy the new improvements to the office and sitting area. Very nice. I always get good service and enjoy seeing the staff.

Great service at last minute request for oil change. Ready for trip to Des Moines to state fair. Thanks, Ron, for your hustle and speed.

Service dept was very detailed. They made sure everything was properly repaired. Good good good good good good . This is a waste of time writing 25 words when 8 to 10 is accurate.

Excellent service as always- Ron has taken great care 👍of my cars for years and along with Sam I 😀 am so pleased with the great job.

I was having a slide out issue with my camper. I had called around to other shops about the repair and they either didn't have time or just said they were not set up for that. I called Brown's in Guttenburg and they got it right in. The best part was they called me before the repair and let me know how much it would cost before proceeding. During inspection of my camper they even took care of a possible issue that I was not aware of that will extend the life of the unit. Nothing but quality work and excellent customer service from Brown's!

Fordpass is not working in my new 2020 F150 and Browns was trying to fix it. Had to replace the antenna, then wait 24hrs. before trying to connect it again. I haven't been back since but, that is on me. I will try to get back there to get it working at a later date.

My RV "low point drain" valve was broken. I called Brown's Monday to schedule an appointment, and was glad to have them offer Wednesday! The guys were quick to greet me. I gave them 3 things to check out on my RV. They fixed the drain, and addressed my other two concerns. I left feeling satisfied, and have a great feeling of trust in the department.

Awesome people and great customer service!! I highly recommend them!! Just might have to buy a car from them!!! Keep up your great work!!Awesome just awesome!!

As expected the service to our motorhome was fast and professional. We will always take our vehicle to Browns. We would recommend Browns to anyone.

We purchased a used camper a few months ago from Rich but weren’t able to take it home the day we purchased it. Last week we worked with the RV service department and they gave us a walk-through and taught us how to use all the bells and whistle ‘s. They all were very helpful and we were very pleased with everything

I make an appointment to get my Ford Explorer serviced along with a couple recalls and they did an excellent job of getting me a loaner car and having my vehicle ready when they said they would. Ron id a great person to deal with when I need service at this dealership.

I have worked with Ron for a couple years for repairs for my car . He is great at what he does! He always keeps in contact of what is going on and very accommodating. I trust Browns fully with my vehicle !

I only take my car here for service!Ron and his team does an awesome job making sure my vehicle has everything checked to make sure everything is running smoothly.

Ron diagnosed the problem, got the part needed to fix it and everyone treated me like family! We have purchased two used vehicles from Brown's and Jim Funk made us feel welcome and made our buying experience fun and enjoyable! Grant Hooker helped us with the financing and was great to work with! Every time we stop in at Brown's we are made to feel right at home! From top to bottom the staff treats you great! I would recommend Brown's to anyone interested in a new or used vehicle!